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Looking to work at a pioneering, independent, mission-driven, plant lover’s paradise?

Think you’ve got the right stuff? Check out our job openings and drop us a line at RECRUITING@TRADMED.COM if your skills and inclinations match one of our open positions.

Company Background

We are a growing, financially sound, 40-year-old herbal wellness tea company based in Northern California. With over 50 varieties of tea made in our solar- and wind-powered manufacturing facility, we are a leading seller of organic and Fair Trade Certified™ wellness tea in the U.S. In 1974, we pioneered the wellness tea category and over the years we’ve grown to become the fifth largest bagged tea company in the US. Our products are herbal dietary supplements that are distributed nationally across all channels; health and natural foods stores (Whole Foods), all major national grocery chains, mass market retailers (Target and Walmart), and drug stores (CVS, Walgreens, Rite Aid).

We are an independent, mission-driven company with a planning horizon extending beyond the next generation. The concept of a triple bottom line—focusing on people, planet, and profits—is part of our corporate DNA and a fundamental aspect of our mission. We believe it is the basis for our success over the past 40 years.

We have a manufacturing and warehousing operation based in Sebastopol, CA, which is 65 miles north of San Francisco, and a sales and marketing office located in Petaluma, CA which is 40 miles north of San Francisco.


Job Openings

Application Specialist II /Programmer
Senior Business Analyst/Project Manager
Senior Cost Analyst
Associate Director, Lean Manufacturing and Project Management
Associate Director, Warehousing and Logistics
Assistant Customer Marketing Manager





Application Specialist II /Programmer


Title: Application Specialist II/Programmer
Department: IT
Reports To: VP of IT
Location: Sebastopol, California


Position Description

Participates in the research and analysis of system application needs primarily with the installed ERP system. Provides assistance and technical expertise to end users regarding the use of software applications; acts as a liaison regarding their requests, and develops/implements solutions to requests and company priorities/strategies. Exercises responsibility for the coordination and application of established procedures ensuring the accuracy and timeliness of system output. Receives direct supervision from the IT director and works in conjunction with the Business Analyst. Demonstrates in-depth knowledge of table structures, ERP applications, systems architecture, programming and report writing.


Position Responsibilities

  • Work under the direction of the IT manager and CFO to develop solutions based on recommendations and requests in verbal and written form
  • Resolves QAD related software issues and related application support. Handles complex problems requiring technical expertise
  • Assists with supporting QAD/Linux hardware and software environment
  • Provides configuration, installation and integration services for ERP system (currently QAD) and related applications
  • Develops repeatable solutions or enhances existing solutions for QAD issues using approved techniques
  • Work with QAD user group to improve, train and enhance application understanding and capabilities
  • Confer and collaborate with Business Analyst and others to insure project plans and implementations are clearly defined, scoped and delivered
  • Participates in the development, implementation and testing of new systems and processes
  • Make recommendations to improve QAD, the manner in which QAD is used or processes related to QAD, based on company’s priorities and strategic direction
  • When requested, work directly with the user community or participate in team projects
  • Develops and updates user training and manuals
  • Documents resolutions or program updates including logs and reports
  • Provides application level support


Work Experience, Technical and Minimum Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or equivalent
  • 5+ years’ minimum experience with ERP application development, implementation and support
  • QAD Application knowledge in a Manufacturing and Distribution environment
  • Previous experience with QAD 2010-2013SE and .Net UI including custom browses, configurable screens, terminal emulators such as Putty and Progress
  • QAD EE experience a plus
  • QAD EDI experience and EDI data mapping a plus
  • 3+ years’ experience with Access, SQL, Visual Basic and Linux scripting
  • BizNet experience a plus QAD and APICS certification a plus


Other Requirements

  • Outstanding communication skills – both verbal and written
  • Team-player
  • Analytical, a fast learner and a quick-thinker
  • Unquestionably proactive, with high initiative and drive for results
  • Works well in fast-paced, high-growth environment



Senior Business Analyst/Project Manager


Title: Senior Business Analyst/Project Manager
Department: IT
Reports To: VP of IT
Location: Sebastopol, California


Position Description

The role of the Senior Business Analyst is to gather, analyze and document requirements for complex technology and business projects, make recommendations to improve processes and systems, and then manage associated projects to a successful conclusion. The BA/PM must be able to work on multiple projects concurrently according to deadlines and maintain agreed upon budget parameters. During implementations the job will predominately consist of creating and revising schedules, attaining and coordinating resources, managing the team and consultants, assessing and minimizing project risks, remaining flexible to make changes to schedules and plans to accommodate new information/results, creating related documentation and overseeing project quality control, all the while, managing others and/or working hands-on as needed.


Position Responsibilities

  • Analyze and assess current processes and define/document improvements (Current state/future state/ideal state).
  • Prepare and continuously update project planning documents, including ROI, milestones and metrics to track results
  • Proactively communicate with all stakeholders to analyze information needs and functional requirements.
  • Recommend or propose method and procedural changes to systems and processes to effect improvements of efficiency, effectiveness or cost; offer best-practice suggestions based on experience, ERP system capabilities, and research
  • Develop and execute system test cases, scripts and plans for ERP system and supporting databases.
  • Identify, analyze and resolve project issues
  • Develop system specifications and process flows in the form of flowcharts or equivalent flow/mapping techniques
  • Manage and coordinate projects including requirements analysis/agreement and writeup, business process design, planning, testing, user and technical documentation and related quality control issues
  • Proactively update management as to project process, hurdles, changes to scope/process/ timing/etc.
  • Provide end user support
  • Continuously improve analyst process and adherence
  • Continuously improve processes and systems on an agreed-upon project prioritization, remaining flexible to changes that may impact priorities and alerting management at appropriate intervals to those possible priority-changing events
  • Manage time, set priorities and perform management escalations
  • Perform data conversion mappings and develop techniques to efficiently move data between relational databases or applications


Minimum Requirements

  • 5 years business analyst and project management experience. Track record displaying progressively larger or more complex projects
  • Ability to effectively manage multiple project concurrently
  • Ability to write both business and technical specification
  • Experience working on complex technology and software projects with an emphasis on ERP systems
  • Experience communicating effectively across all levels of management and all departments
  • Sophisticated business analyst and project management skills
  • Proficient with software applications and relational databases
  • Experience in Manufacturing environment
  • Familiar with ERP system security and related procedures, policies and controls
  • Understanding of an ERP systems from both a user, and a IT/technical perspectiveEducational Requirements: Bachelor’s degree or equivalent, with a degree in Information Systems or Finance


Other Skills, Knowledge, Abilities

  • QAD experience a plus
  • Expertise with Microsoft SQL Programming and Reporting
  • Linux familiarity or expertise
  • Outstanding communication skills – both verbal and written
  • Absolutely comfortable building concensus
  • Very strong team-building skills
  • Highly creative and analytical, a fast learner and a quick-thinker
  • Unquestionably proactive, with high initiative and drive for results
  • Lean manufacturing and Value-Stream Mapping experience a plus



Senior Cost Analyst


Title: Senior Cost Analyst
Department: Operations/Finance
Reports To: CFO/VP of Operations
Location: Sebastopol, California


Position Summary Description

The focus of the Senior Cost Analyst is to enable the Executive team to make better informed decisions and reduce cost per case. They do this predominately through the analysis of production data including establishing, measuring, reporting and analyzing KPI’s and other metrics, reviewing and analyzing variances, preparing, tracking and analyzing differences to the COGS budget, and by understanding the ERP system (QAD) and making specific recommendations for (and actively participating in) changes, additions and improvements to the systems and associated processes.


Position Responsibilities

  • Cost Accounting – Std Cost, Cost Estimate, Variance Analysis, Overhead
    • Refine methodology for setting material, labor and overhead standards;
    • Set, maintain and update costs (annual full cost roll)
    • Prepare cost estimates for new and/or special products
    • Assume responsibility for understanding manufacturing variances and lead projects to identify root causes and recommend possible solutions
    • Monthly analyze and report on production variances
    • Become the in-house expert in understanding all costs in the manufacturing overhead pool and work with department heads to plan and control overhead spending


  • Metrics/KPI’s – Prepare, analyze, report and recommend corrective actions
    • Prepare and analyze KPI/metric data and reports related to operations for senior management
    • Lead project to manage and track inventory turns and monitor obsolete and/or expired inventory


  • Budgeting and Forecasting – Annual budget, monthly forecast update
    • Prepare detailed annual COGS budget by acct/dept/month, including variances, and related Balance Sheet budget for inventory, and Cash Flow
    • Prepare monthly forecast updates to the Variance accounts,
    • Prepare quarterly Balance Sheet forecast updates for Inventory and Cash Flow


  • Production Analysis – Capacity planning, process and productivity improvement
    • Assist in keeping a balanced inventory by supplying data to help decision making
    • Assist in preparation of ROI calculations to justify new Capital Expenditures
    • Review all production paperwork with the goal of streamlining and eliminating duplication and speeding up work order closing
    • Analyze capacity and assist in capacity planning. Make recommendations for changes to improve productivity
    • Work with key personnel to effectively implement process improvements to maintain the highest possible productivity levels


  • ERP System
    • Become a power user of QAD with an in-depth understanding of every module that touches procurement, production, and distribution including both the operational/transactional side as well as the accounting side of the inventory and costing transactions. This will include an in-depth understanding of how costs flow through manufacturing and how they flow into the general ledger.
    • Lead and/or assist implementation of new processes for both material and data flow such as Shop Floor Control, Bar Coding and Continuous Work Orders
    • Assist in implementation and testing of new MRP modules and upgrades.


Minimum Requirements

  • Bachelor’s degree in Accounting or Finance
  • At least 3 years cost accounting experience in a manufacturing environment – food mfg. industry or pharma experience a plus
  • Successfully implemented process improvements with quantifiable savings
  • Experience with an Enterprise software system – QAD preferred.
  • Advanced Microsoft Excel skills
  • Project Management experience preferred


Other Requirements

  • Strong written and verbal communication skills
  • Quick learner and quick thinker, good at brainstorming
  • Passionate believer of visual metrics and focused KPI’s
  • Extremely well-organized and accurate with details
  • Highly creative and out of the box thinking
  • Statistical Analysis skills desired
  • Lean, Value Stream Mapping experience a big plus
  • Knowledge of Spanish a plus
  • Access skills a plus



Associate Director, Lean Manufacturing and Project Management


Title: Associate Director, Lean Manufacturing and Project Management
Department: Operations
Reports To: VP of Operations
Location: Sebastopol, California


Position Summary

The Director / Associate Director, Lean Manufacturing and Project Management will be responsible for improving both manufacturing and business process at Traditional Medicinals (TM) by implementing the concepts of LEAN and Six Sigma. This position will also be responsible for managing key projects in the operations group, ensuring that the projects are implemented on time, on budget, and in a way that the benefits create long term value for the company.

Initially, this role will be an individual contributor role, but may expand to direct responsibility for staff in the future, depending on the needs of the business and the capabilities of the person selected.



  • Act as the subject matter expert (SME) for both LEAN and Six Sigma concepts and processes across the Sebastopol site. Train others in the organization on the fundamentals of LEAN principles so that they may support these initiatives. Build excitement and momentum around a culture of continuous improvement and data driven decisions throughout the organization.
  • Directly manage key projects (including cross functional projects) to ensure that projects are delivered on time and on budget. This includes the efficient and effective use of Microsoft Project as a project management tool to track progress and to analyze potential future scenarios as the project progresses.
  • Optimize the use of our ERP system to manage and extract data for use in supporting the need to engage in key projects and to measure key financial and operational KPIs both before and after a project to confirm that the completion of the project delivered the expected results.
  • Develop key LEAN tools and deliverables including but not limited to project charters, process maps, voice of the customer analyses, statistical analysis, and tools to turn data into information.
  • Work with TM partners on meeting our strategic goal of continuous improvement in the area of sustainability and environmental stewardship. Incorporate our goals of sustainability into our LEAN processes in regard to reducing waste streams and conserving natural resources.
  • Establish and monitor processes to insure top level performance using Key Performance Indicators (KPIs) throughout the supply chain. Use KPIs to drive corrective actions and continuous improvement.
  • Be prepared to move both up and across the organization in order to further develop yourself and to support the ever changing needs of a fast-growing, socially conscious organization.



Required Skills

  • Bachelor’s degree in a related field (business, engineering, logistics). MBA preferred.
  • Minimum of 4 years as a LEAN / Six Sigma practitioner.
  • Certified six sigma black belt (corporate or external certification).
  • Have detailed examples of leading & completing complex and/ or cross functional projects with top line or bottom line impact.
  • Demonstrated project management skills.
  • Intermediate to Expert skills using Microsoft Project required.
  • Direct exposure (inside the department) of at least two areas of Manufacturing Operations (Manufacturing, Supply Chain, Procurement, Logistics, etc…).
  • Hands On experience using an ERP system. Direct experience with QAD a plus.
  • Working knowledge of Spanish preferred.


Personal Attributes

  • Ability to analyze business problems from both a qualitative and quantitative perspective.
  • Ability to think innovatively.
  • A passion for advancing consumer expectations.
  • Strong written and verbal communication skills.
  • Passionate believer of visual metrics and focused KPI’s.
  • Extremely well-organized and accurate with details.
  • Highly creative and out of the box thinking.


Other Requirements

  • Ability to travel 10% – 20%, both domestically and internationally.
  • Ability to meet minimum physical requirements to work in a production or warehouse environment.



Associate Director, Warehousing and Logistics


Title: Associate Director, Warehousing and Logistics
Department: Operations
Reports To: VP of Operations
Location: Sebastopol, California


Position Summary

The Director/Associate Director of Logistics will be responsible for the strategy, planning and efficient execution of Traditional Medicinals (TM) warehousing, transportation, logistics and customer service functions.



  • Lead the logistics strategy for Traditional Medicinals, including the integration of the long term company and operational plans with the logistics plan.
  • Manage a staff of 5 – 10 warehouse personnel and one warehouse manager who execute the daily activities in the warehouse (receiving, order picking, outbound distribution).
  • Manage a staff of customer service professionals who ensure the best possible service to our customers and are available to resolve any issues raised by our customers. Work cross functionally with the manufacturing, planning, and sales departments to improve processes and ensure that the customer comes first.
  • Manage the relationships and contractual agreements of the TM third party warehouse and distribution network. Negotiate and manage all distribution and logistics contracts and assure that they are providing the highest quality services at the best competitive price. Resolve issues and disputes with third party suppliers.
  • Implement best practices in the distribution, logistics and customer service areas in order to improve customer service while simultaneously reducing logistics costs. Drive continuous improvement through both incremental operational improvement and project based initiatives.
  • Work with TM partners on meeting our strategic goal of continuous improvement in the area of sustainability and environmental stewardship.
  • Establish and monitor processes to insure top level performance in customer service Key Performance Indicators (KPIs) including on-time shipments and deliveries and customer order fulfillment.
  • Act as a subject matter expert in the area of import / export, trade regulations and international logistics. Work with suppliers and vendors to optimize fees and tariffs as a part of the overall cost savings program. Insure all shipping and receiving operations are in compliance with all applicable local, state and federal environmental, safety & health, OSHA and DOT regulations and reporting requirements.
  • Maintain the transportation module of the ERP system and assure it is being utilized to its maximum benefit. Ensure freight billing and invoicing accuracy and timeliness.
  • Develop and manage the logistics and distribution budget and all related fiscal forecasting and planning activities.



Required Skills

  • Bachelor’s degree or equivalent in a related field (business, engineering, logistics).
  • At least five years directly managing the daily activities of a warehouse or logistics function.
  • Subject Matter Expertise in Supply Chain (Logistics, Distribution and Warehouse Management)
  • Have managed a team of at least 5 direct reports. Mix of exempt and non-exempt preferred.
  • Understanding of an ERP system. Direct experience with QAD ERP a plus.
  • Working knowledge of Spanish
  • Working knowledge of a WMS (warehouse management system)


Personal Attributes

  • Ability to analyze business problems from both a qualitative and quantitative perspective
  • Ability to think innovatively.
  • A passion for advancing consumer expectations.
  • Strong written and verbal communication skills.
  • Passionate believer of visual metrics and focused KPI’s.
  • Extremely well-organized and accurate with details
  • Highly creative and out of the box thinking


Other Requirements

  • Ability to travel 10% – 20%, both domestically and internationally
  • Ability to meet minimum physical requirements to work in a warehouse environment



Assistant Customer Marketing Manager


Title: Assistant Customer Marketing Manager
Department: Sales Services
Reports To: Sr. Manager of Sales Services
Location: Petaluma, California



To provide the sale organization with everything necessary to sell our Marketing Plans, Innovation and key TM priorities to our customers. To serve as a conduit between the sales organization and key TM functions. To provide Marketing with necessary sales input.



  • Provide annual planning materials to the field in a format that can be easily converted to individual customer planning. This should be an output of the Marketing Annual Planning process and should be delivered in time for Tea season Category Review and Presentations
  • Provide all necessary sales information and objectives to insure successful innovation launch executions. Work closely with Marketing to provide necessary sales tools and sales objectives for launch. This should also include tracking and reporting of performance against key launch objectives.
  • Provide sales Ready presentations that are extensions of key Marketing, Sales or other functional priorities that require sales and customer engagement.
  • Regularly communicate ongoing priorities or changes to the field through consistent, relevant and compelling communication to the field sales organization. Track and report against these priorities on a consistent basis.
  • Manage all Merchandising equipment, requests and projects that are not specifically tied to Shopper Marketing programs.
  • Work closely with Marketing and serve as “The voice of sales” in all day to day meetings requiring sales input and interaction.
  • Coordinate all key sales meetings and trade shows.
  • Manage any Customer Requests for Field Sales that are outside the scope of Shopper Marketing
  • Take Marketing and other Functional priorities, presentations and information and translate them to Sales and Customer friendly presentation formats.
  • Responsible for communicating and cataloging all Sales and Customer Policies and Procedures


Working Relationships

  • Reports to Sr. Manager of Sales Services
  • Works day to day with key marketing personnel and provides feedback for the sales organization
  • Works closely with all Field Sales Team members and serves as the conduit between sales and Headquarter based functions.
  • Works closely with Shopper Marketing


Skills Required

  • Bachelor’s Degree
  • 2-4 years Sales or Marketing experience
  • Strong interpersonal skills are required and the ability to work with several different teams
  • An understanding of retail customers and field sales as well as Marketing
  • The ability to influence others
  • Technical skills-Power Point(Strong), Word, and Excel
  • Knowledge of syndicated data systems – SPINS, AC Nielsen, or IRI