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Frequently Asked Questions

Want to learn more about our teas? You'll find some answers below, and don't hesitate to contact us if you're not finding the information you need.

Where are your herbs grown?
Can I use your teas every day?
Why are long steeping times important? Why am I supposed to cover the cup?
Do your teas contain gluten?
Can children use your teas?
Are your teas organic?
Are your teas safe for pregnant or breastfeeding moms?
What are pharmacopoeial herbs?
Do you test your teas for chemicals and heavy metals?
What are your bags made of?
Do any of your products contain genetically engineered components?
Do any of your products contain artificial or natural flavors?
I take a medication – could it interact with the herbs in your tea?
Why are all your tea bags individually wrapped and sealed?
Where can I purchase your teas locally?
I am interested in becoming a retailer of your products; how do I buy your teas at wholesale?
I’d love to come and visit your facility. Do you offer tours?
Do you offer coupons or discounts?

 

Where are your herbs grown?

Our herbs are well-traveled. Because we try to source herbs from places where they grow as native plants, our herbs come from farms and wild lands all over the world. Check out the packaging on your tea for more information on where the herbs in your favorite tea come from.

 

Can I use your teas every day?

We’re glad you love our teas, and that you want to include them in your daily routine. Some teas should be used daily, while other teas should not, and for many of our teas, we recommend that you take a break every few weeks before reintroducing the herbs. It’s a good rule of thumb to check the package for instructions on how often to use the tea.

 

Why are long steeping times important? Why am I supposed to cover the cup?

Simply put, you must brew well to be well. Our herbal blends generally require steeping times of anywhere from 5-15 minutes. This longer steeping time allows for more components in the herbs to be extracted into the tea water.

An interesting facet of steeping herbal blends like ours is that, after a few minutes, it’s not just water that is acting on the herbs within the tea bag. The water itself changes as the herbs infuse into it. Depending on what compounds are first released, the water can become a mild acid or a mild base solution (chemistry geeks, we know we’ve got your attention now!), which in turn affects the release of other compounds in the herbs.

Each new compound that is released changes the composition of the water. This enables some compounds that are not entirely water-soluble to still be released into the water. This is why we say brew well to be well, because a sufficient steeping time is needed in order to create a complete, balanced tea extraction.

And don’t forget – using boiling hot water and covering your cup are important to a properly brewed cup of tea. Covering your cup ensures warmer steeping temperatures to help the herbs infuse well, and it helps ensure that the essential oils, many of which are beneficial, are present in your tea.

 

Do your teas contain gluten?

All of our herbal teas, with the exception of PMS Tea®, are naturally gluten-free. PMS Tea® contains barley, which naturally contains more than 20 parts per million(ppm) gluten. Our tea bags (made from Manila hemp, extracted from the leaves of abaca, a relative of the banana tree family) and our strings (cotton) also do not contain gluten. We take precautions to avoid cross-contamination at our factory – if you’d like more information, feel free to contact us.

 

Can children use your teas?

Most of our teas (with the exception of our Just for Kids line of teas) are formulated for adult bodies, so we can’t advise that you use our teas for children. If you’d like to learn more about our kids’ teas, click here, or feel free to contact us for more information.

 

Are your teas organic?

We recognize the importance of organic agriculture and organic wild collection, and that’s why we’ve been committed to sustainable sourcing for four decades. Our organic products meet the standards as established by the National Organic Program (NOP) under the US Department of Agriculture. We are certified by the California Certified Organic Farmers (CCOF), which has been, and continues to be, one of the leading organic certifying agencies. Learn more about ORGANIC.

 

Are your teas safe for pregnant or breastfeeding moms?

Not all herbs are right for everyone, and pregnancy and nursing require a little extra vigilance. If you’re pregnant or nursing, we recommend that you check in with your doctor or midwife before using any of our teas.

 

What are pharmacopoeial herbs?

Pharmacopoeial is a long word with a simple meaning: quality. Pharmacopoeial grade herbs must meet a very high standard for quality, purity, strength, identity and composition. Simply put, the quality of pharmacopoeial herbs is better than commonly used food grade herbs to ensure our teas deliver their intended effect.

There are several grades of herbs available, including pharmacopoeial grade, food grade and inferior grades. Most herbs have their own pharmacopoeial standard dictating the presence or absence of necessary components, and including measures related to their identity, strength and composition. Many countries publish a pharmacopoeia, the official guide of quality standards. Mainly, we utilize the quality standards of the European Pharmacopoeia (PhEur), although in some cases, we may select a standard from another appropriate pharmacopoeia.

 

Do you test your teas for chemicals and heavy metals?

We are proud to say that we go to great lengths to ensure that the herbs in our teas are clean, pure, and of a high quality. All of our teas and their herbal ingredients must meet very high standards. Each herb undergoes rigorous testing before it is allowed to enter into one of our tea bags. These include tests to ensure the proper identity and quality of the ingredient along with tests for heavy metals, pesticides, and microbial contaminants. The teas are tested again after manufacturing to ensure that each product meets our stringent specifications for identity, purity, strength and composition. We work closely with our suppliers (the people who grow or sustainably collect herbs for us) and others handling our herbs to ensure that the herbs are carefully produced and handled in clean environments from before they are harvested until they are packed into our tea bags.

 

What are your bags made of?

Like you, we’re concerned about what goes into our bodies and into the ecosystem. That’s why our unbleached tea bags are made from abacá (Musa textilis), also sometimes known as manila hemp. The tea bags are attached with aluminum staple wire to teabag string made of raw cotton (Gossypium spp.) and a paper tea tag. The tea bags are gluten-free and do not contain plastics.

 

Do any of your products contain genetically engineered components?

We are proud to stand against the use of GMO’s, and we do not use ingredients that were produced using biotechnology in our products or at any stage of production, processing, or handling. We also believe that products containing GMO’s should be clearly labeled.

We are opposed to the practice of genetic engineering, which involves the insertion of genes from any source (including bacteria, other plants or even animals) into the DNA of cultivated plants. Genetically engineered crops, altered to be insect resistant, may throw off the balance of nature and cause harm to beneficial insects such as ladybugs, butterflies and other pollinators. We believe that the potential long-term risks to the environment and to human health far outweigh any perceived benefits that could come as a result of manipulating nature in this way. We also see the spread of genetically engineered crops as a serious threat to certified organic and/or biodynamic agriculture, due to the inability to control cross-pollination. Many pollinators travel long distances that may put them in direct contact with both certified organic acreage and genetically engineered acreage.

All of our teas are Non-GMO Project Verified. Learn more about the NON-GMO PROJECT.

 

Do any of your products contain artificial or natural flavors?

No – the plants do the talking in our teas. We do not add artificial or natural flavors to our product, and we prefer to balance an herbal formula’s taste profile using other complementary herbs or their essential oils, because it is important to experience the true taste of the herbs for best results.

 

I take a medication – could it interact with the herbs in your tea?

We’re glad you’re exploring herbal teas, but you’re wise to be cautious. Some herbs are known to interact with prescription drugs. Please check the packaging of your tea for interactions and cautions, and if you’re taking medication, it’s always a good idea to check in with your doctor or pharmacist before using an herbal tea.

 

Why are all your tea bags individually wrapped and sealed?

We’ve done our part to formulate high quality teas – we want to make sure your tea is reliable when you’re ready to brew it.

We pack each tea bag into a tamper-evident, oxygen and moisture barrier sealed overwrap, which prevents deterioration of components and is essential for preserving the stability of herbal ingredients. Exposure to air, light and humidity has a negative impact on the quality of cut, dried herbs. The sealed teabag overwrap assures that the quality of the herbs remains intact until they reach the teacup, which is an important consideration when using teas for self care. Our teas are made with pharmacopoeial quality herbs and it is essential to protect their quality. Once herbs are cut and dried, their quality diminishes considerably if not stored and sealed properly. The overwrap is not excessive packaging for a pharmacopoeial quality herbal tea, but rather an absolute requirement for shelf life stability.

 

Where can I purchase your teas locally?

Check out our nifty store locator. With this tool, you can look for a specific tea in your neighborhood. We also recommend checking your local natural food store. And if you can’t find the tea nearby, you can always purchase it through our website or via amazon.com.

 

I am interested in becoming a retailer of your products; how do I buy your teas at wholesale?

This could be the beginning of a beautiful relationship. We’d love to set up a partnership with you! We sell our teas at wholesale through distributors. For a list of the distributors for your region, contact us.

 

I’d love to come and visit your facility. Do you offer tours?

Thanks for your interest in paying us a visit! Traditional Medicinals follows GMPs (Good Manufacturing Policies) which prohibit us from opening our Sebastopol, CA facility for public tours. We do hope to have an herb garden tour sometime in the future.

 

Do you offer coupons or discounts?

We offer coupons several times throughout the year. The best way to be advised about these offers is to sign up for our mailing list, or to follow us on Facebook or Twitter. Thanks for your interest in our teas!

 

 

 

 

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